Self-Paced Online Learning Duration: 35-60 minutes
Interactive Online Training Session Duration: 60 minutes
Target Staff/Departments: Customer Service/Sales Staff
This training module will take users through how to process customer returns and customer credits via the non-conformance and corrective action report module.
This training module will cover |
•NCN/CAR Entry/Maintenance •NCN/CAR Goods Receipt •Completing NCN/CARs and generating credits |
The below videos are required to be watched prior to your online training session |
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NCN/CAR/Customer Return Goods |
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The below User Guide topics are required to be read prior to your online training session |
Additional Training Resources |
