The Customer Product Details tab is where details can be stored for a customer relating to a product that they will allow product substitutes for or that you would like to offer substitutes for (eg. if the product requested is out of stock or a new product).

Customer Product Details Tab Screen
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Product Code - The product that is to be substituted.  | 
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Cust Part No – For Future Use  | 
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Subst Product – The product code for the substitute product. If the field is blank the standard default substitute for the product will apply. To see if the product has a default Substitute Product recorded refer to the General Information Tab of Product Masterfile Maintenance.  | 
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Auto Subst – The drop down arrow provides prompts for users when ordering, standard options are as follows; Yes – Always – If the requested product is entered on a sales order or POS sale it will automatically be substituted No – Never – If the requested product is entered on a sales order or POS sale do not substitute it with an alternative product. Ask - If the requested product is entered on a sales order or POS sale a prompt will appear with an option to substitute.  | 
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Save - Saves the selected customer/product record Delete - Deletes the selected customer/product record  | 
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Displays a list of Saved customer/product records.  | 





