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Main Menu > Debtors > Sales Order Credit Hold Release

 

The Sales Order Credit Hold Release program is used to view sales orders that have been placed in credit hold to be released at userss discretion.

 

Sales Order Credit Hold Release Screen

Sales Order Credit Hold Release Screen

 

Number 1

Orders Held in Credit pay point – Displays the sales orders that been placed on credit hold

Number 2

Reason Held - Displays the reason for why the sales order was placed in credit hold

View Order – Navigates users to the selected sales order

Number 3

Customer Credit Information – Displays the selected customers credit information

Global Customer Enquiry (F3) - Navigates users to the Global Customer Enquiry for the selected customer

Number 4

Refresh – Will refresh the screen and new sales orders that have been placed on credit hold will be displayed

Number 5

Release Order – Releases the sales order from credit hold allowing goods to be picked, packed and despatched

Number 6

Send Credit Hold Notification – Allows users to send a message via email to the Rep notifying them of the credit hold and any actions required or via Outlook to the Customer/Orderer with a Sales Order Confirmation attached explaining that the order is on hold.

Number 7

Close - Closes the screen

  

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