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The Shipping and Delivery tab contains the default shipping information for the customer.

 

Shipping/Delivery Tab Screen

Shipping/Delivery Tab Screen

 

The first part of the screen is to record the details for the Main Account. This shows the primary shipping/delivery information for the customer.

 

Number 1

Default Ship Method – The customers preferred method of how the order is to be shipped. Options include:

Part Ship OK - The order can be shipped in part if something is on back order.

No Part ship - The order must not be sent as a part order, the order must be held until any back orders have come in.

Direct Delivery - The order is to be shipped directly to the customer from the supplier.

Number 2

Default Ship Via – The customers preferred way of shipping the order. The drop down boxes offer different options and methods for how you would like these shipped.

Number 3

Inv with Goods – The way in which the invoice is to be sent. Options include:

Yes - Original Copy - The original copy of the invoice will be provided with the goods. This option is only available where no email address or fax number has been set up in Document Destination for Tax Invoice.

No - Delivery Docket with Goods - A delivery docket will be provided with the goods. This option is only available where an email address or fax number has been set up in Document Destination for Tax Invoice.  The email address or fax number the original invoice is being sent to will be displayed below.

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Yes - Duplicate Copy - A duplicate copy of the invoice will be provided with the goods.

No - Print to Post (D/D with Goods) - The invoice will be printed and sent in the post and a delivery docket will be sent with the goods.

Consolidated by Order - Internal invoices will be generated for each delivery and they will not be sent to the customer and a delivery docket will be sent with the goods. Once the entire sales order is complete, all related invoices will be consolidated into a single invoice for the entire order.

Consolidated by Month - Internal invoices will be generated for each delivery and they will not be sent to the customer and a delivery docket will be sent with the goods. During the end of month process, all invoices for a month will be consolidated into a single invoice for the entire month (or one invoice for each delivery code for the entire month if Consolidated Invoice per Del Code is ticked).

Number 4

Send Goods on Packing Slip - If ticked the goods will be sent with the packing slip which is similar to a delivery docket but displays none of your company information. These are mostly used for third-party deliveries (ie where you are delivering to your customers' customer). This tick box will also ensure none of your company information is displayed on any delivery labels produced.

Send Order Confirmations - If ticked users will be prompted to send an Order Confirmation to the customer each time an order is processed.

Consolidated Invoice per Del Code - If the customer has more than one delivery code/address, and is set to 'Consolidated by Month', this can be ticked for the customer to receive seperate consolidated invoices for each delivery address.

National Consolidated Account - If the customer is part of a national group, this can be ticked to ensure no invoices are sent to the customer and they are not consolidated into a single monthly invoice.

 

The next part of the screen is the Delivery Addresses section, this is where the details for additional delivery addresses are recorded.

 

Number 5

Del Code – Click the magnifying glass and a list of alternative delivery addresses and preferences for that address will show.

Number 6

By selecting the New button will allow additional addresses to be added with the next available sequence number.

Number 7

By selecting the Copy from Account button will copy the details from the customers primary address.

Number 8

Delivery Address Details - Enter alternative delivery details for the company, address and contact.

Number 9

Ref - A 'name' or 'reference' for this delivery address can be added for quick reference (eg the suburb or building).

EDI CC - The EDI cost centre can be entered if specified by the customer and is displayed on invoices.

Number 10

Def Ship Method - Overrides the customer's default ship method for this delivery address

Def Ship Via - Overrides the customer's default ship via for this delivery address

Delivery Zone - Sets the delivery zone for this delivery address. If set to Automatic, the deliver zone will be determined by the postcode and suburb on the delivery address.

Number 11

Send Goods on Packing Slip - Overrides the customer's Send Goods on Packing Slip option

Send Order Confirmations - Overrides the customer's Send Order Confirmations option

Ineligible for Loyalty Program - Overrides the customer's Ineligible for Loyalty Program option

Charge Freight - Overrides the customer's Charge Freight option

Number 12

Override Invoice Destination: Invoice with Goods

Same as Account - The invoice preference for this delivery address will be the same as the primary address

Yes - An invoice will be sent with the goods.

No - An invoice will not be sent with the goods but instead a delivery docket will.

Number 13

Override Invoice Destination: Destination

Same as Account - The invoice destination preference for this delivery address will be the same as the main account.

Printer - The invoice will be printed.

Email - The invoice will be emailed (if this is selected an email address can be entered in the box below).

Fax - The invoice will be faxed (if this is selected a fax number can be entered in the box below).

Number 14

Save - Saves the selected delivery address or any changes made to the selected delivery address

Delete - Deletes the selected delivery address

  

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